Last updated on 09/14/2023

Introduction

Welcome to Wyt Monstera (wytmonstera.com). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website and use our services, especially if you reside in California, USA. Please read this policy carefully to understand how your personal information is handled.

By using or accessing our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

We may update this Privacy Policy from time to time due to changes in our practices, operational needs, legal requirements, or other reasons. We will post the revised Privacy Policy on our website, and the "Last Updated" date will reflect the most recent changes. Please review this Privacy Policy periodically to stay informed of any updates.

We collect and use your personal information to provide our services and improve our website. Here's how we collect and use your information:

Information You Provide Directly:

Basic Contact Details: We collect your name, address, phone number, and email address to create your account, process your orders, and provide customer support.

Order Information: To fulfill your orders, we collect your name, billing address, shipping address, payment confirmation, email address, and phone number.

Account Information: When you create an account, we collect your username, password, and security questions to manage and secure your account.

Shopping Information: We gather data on the items you view, place in your cart, or add to your wishlist to improve your shopping experience.

Customer Support Information: When you communicate with us for support or inquiries, we collect information you provide in those communications.

Information We Collect through Cookies: We automatically collect certain information about your interaction with our website using cookies and similar technologies. This may include device information, browser information, network connection details, IP address, and other data about how you use our website.

Information We Obtain from Third Parties: We may obtain information about you from third parties, including vendors, payment processors, and service providers who collect information on our behalf. We may also collect information about your online interactions with us, such as when you open or click on emails we send or interact with our website or advertisements.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Products and Services: To process your orders, send order notifications, manage your account, arrange shipping, facilitate returns and exchanges, and enable you to post reviews.

Marketing and Advertising: To send you marketing and promotional communications, show you advertisements for our products or services, and tailor our advertising to your preferences.

Security and Fraud Prevention: To detect and prevent fraudulent, illegal, or malicious activity, and protect your account and our services.

Communicating with You: To provide customer support, respond to inquiries, and improve our services.

Cookies

We use cookies on our website to enhance your user experience and collect usage data. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• Vendors and Service Providers: We share your information with vendors and service providers who assist us with functions like payment processing, data analytics, and customer support.
• Business and Marketing Partners: We may share your information with partners to provide services and promote our products.
• Affiliates: Your information may be shared within our corporate group to maintain our business.
• Legal Obligations: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights and the rights of our users.
• Business Transactions: In connection with a merger or bankruptcy, we may disclose information as part of the transaction.
  

Children's Data

Our services are not intended for children, and we do not knowingly collect personal information from children. If you believe your child has provided us with their information, please contact us to have it deleted.

Security and Retention of Your Information

While we take reasonable measures to protect your personal information, no security measures are perfect or impenetrable. We retain your information as needed to fulfill our contractual and legal obligations.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, delete, or correct your data. You can also opt-out of certain uses of your data, such as targeted advertising. Please contact us for assistance with these rights or to manage your communication preferences.

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country, including in the United States. Your data may also be processed by staff and service providers in these countries.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at help@wytmonstera.com.