Thank you for choosing our plants! Your order will include the exact plant listed (unless specified “grower’s choice in title), meticulously packed in moss. While we prioritize careful packaging, we cannot assume responsibility for shipping delays due to severe weather conditions or carrier-related issues. For optimal plant care, especially during winter and peak summer, we recommend UPS 2nd Day Air or Next Day Air for faster delevery.

In the rare event of delivery issues, please submit an unboxing video for claims, aiding in a smoother resolution. Your understanding is appreciated. For any questions or concerns, contact our customer service team. Happy planting!